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Returns & Refund Policy – Petzzaria

1. Return Eligibility
You may return items within 14–30 days of delivery if:

  • The item is unused and in original condition
  • Tags and packaging are intact

2. Non-Returnable Items
The following items cannot be returned:

  • Final sale items
  • Intimates, swimwear, or hygiene-sensitive products
  • Gift cards

3. Return Process
To initiate a return:

  1. Contact us at [Insert Email]
  2. Provide your order number and reason for return
  3. Follow the instructions provided

4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds
Once your return is received and inspected:

  • Refunds will be issued to the original payment method within 5–10 business days

6. Exchanges
We only replace items if they are defective or damaged.

7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos.

8. Late or Missing Refunds
If you haven’t received a refund, check your bank or contact your payment provider.

9. Contact
Email: [Insert Email]